Job Details

This position is now filled

• Direct Impact and Autonomy
• Flexible, Remote Work with International Exposure

About Our Client

The client is a European-based manufacturing organization with a growing presence in the U.S. market. They specialize in delivering high-quality products and maintaining strong customer relationships across international borders. Their operations involve cross-cultural collaboration, requiring seamless coordination between their headquarters and U.S. customers.

Job Description

• Customer Coordination: Act as the primary point of contact for customers regarding invoicing and delivery logistics.
• Delivery Confirmation: Verify transport arrangements and delivery locations with customers.
• Document Management: Issue and follow up on invoices, packing lists, and purchase orders.
• Logistics Coordination: Manage shipment changes between Nortek Spain, Nortek US, and final customers.
• Tariff & Delivery Accuracy: Ensure all tariff and delivery details are correct and updated.
• Weekly Reporting: Provide concise activity recaps every Friday afternoon.
• Communication: Respond promptly to emails and requests within reasonable timeframes.
• Light Accounting Tasks: Track invoices and perform basic bookkeeping duties.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

• Experience: Minimum 5 years in customer service, operations, or accounting support.
• Communication Skills: Comfortable making and receiving calls; strong written communication.
• Proactive & Independent: Ability to manage tasks with minimal supervision.
• Detail-Oriented: Accuracy in invoicing, delivery details, and documentation.
• Technical Skills: Proficiency in Microsoft Excel (pivot tables, VLOOKUP).
• Logistics Knowledge: Familiarity with shipment coordination and tariff details.
• Remote Readiness: Comfortable working remotely and across time zones.
• Responsiveness: Prompt email replies and ability to provide weekly recaps.
• Cultural Adaptability: Ability to navigate cross-cultural business expectations.

What's on Offer

• Start Date: ASAP.
• Schedule: Flexible part-time (approx. 10-15 hours/week, 3 days/week).
• Remote Work: Fully remote with morning availability (EST).
• Equipment: Company laptop pre-configured for accounting tasks.
• Work Environment: Collaborative, international exposure

Contact

Sarah Richards

Quote job ref

JN-122###-####275