Job Details

We are a rapidly growing healthcare organization dedicated to supporting patients living with chronic conditions. Our mission is to deliver personalized, high-quality care that empowers individuals to take control of their health with confidence. Through a fully remote model, our Care Managers guide patients through their care journeys-educating, advocating, and coordinating support that leads to better outcomes and smoother day-to-day management.

We're looking for a motivated Care Manager who is eager to apply their medical knowledge in a hands-on, patient-facing role. This position is ideal for someone with a healthcare diploma, training, or any form of medical education or clinical exposure who wants to put that foundation to meaningful use. You'll act as the central point of contact for patients, helping them understand their conditions, navigate care plans, and stay on track with treatment while working alongside providers, social workers, and community partners.
Key Responsibilities:

• Monitor and coordinate care plans by tracking progress, adjusting interventions, and maintaining consistent patient support.
• Provide clear, accessible education about chronic conditions, treatment options, and lifestyle strategies.
• Coordinate appointments, follow-ups, and referrals, ensuring smooth connection to appropriate providers.
• Maintain accurate patient records, including health information, insurance details, and supporting documentation.
• Respond promptly and empathetically to patient questions, concerns, and urgent needs.
• Partner with care teams to develop, assess, and refine patient-centered interventions.
• Collaborate with behavioral health, disease management, home health, social work, and community organizations for holistic care.

• Strong verbal and written communication skills and the ability to simplify medical information for patients.
• Fluency in Spanish (spoken and written), with the ability to support Spanish-speaking patients and families.
• Solid problem-solving instincts and a proactive approach to anticipating patient needs.
• Organized, detail-oriented, and reliable in managing patient caseloads and documentation.
• Comfortable prioritizing tasks and managing time effectively in a remote environment.
• Collaborative mindset with genuine care for patient well-being.
• Healthcare diploma or equivalent preferred. Any level of medical or healthcare experience-clinical rotations, internships, coursework, or similar-is welcomed.

• Competitive hourly rate of $15-$20 per hour, based on experience and qualifications (Full Time).
• A supportive remote environment with opportunities for professional growth and development.
• Fully Remote opportunity.