Job Details

Job Description:

Job Title: Primary Support Professional

Location: Joplin, MO

Department: ISL

Employment Type: Full Time

Job Summary:
Join our compassionate and collaborative team as a Primary Support Professional! In this rewarding role, you will help individuals with intellectual and developmental disabilities lead fulfilling lives. You'll have the opportunity to make a meaningful impact through individualized support, ensuring that each client's needs are met and their voices are heard. We are looking for dedicated individuals who are organized, proactive, and skilled at building relationships. In this position, you will work directly with clients, coordinate activities, and ensure their quality of life through supportive services.

As a Primary Support Professional, you will provide essential assistance in the home and community, helping clients navigate daily living tasks while promoting independence and safety. You will collaborate with the Program Coordinator to implement the Individual Support Plan (ISP), ensuring that each client receives tailored care based on their unique needs.

This position offers...
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

• Additional Perks & Benefits - Scroll down to the bottom of this post to learn more

Key Responsibilities:
• Work with assigned client(s), supporting them in their homes and communities as directed by the Program Coordinator and Regional Director.
• Participate in ISP meetings and collaborate during RN visits or service monitoring.
• Train staff in clients' medical needs and personal preferences to ensure quality support.
• Oversee daily documentation, including residential notes, health tracking, and checklist completion.
• Maintain an updated house calendar and ensure all appointments and medical visits are logged.
• Ensure the home meets health and safety standards, including food storage and cleanliness.
• Collaborate with the Program Coordinator to develop positive behavioral support strategies as needed.

Education, Experience, and/or Credential Qualifications:
• Must be 18 years of age; must have a high school diploma or GED.
• One year experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office.

Additional Qualifications:
• Current driver's license, acceptable driving record, and current auto insurance.
• Successful completion of a background check, including criminal record, driving record, and abuse/neglect checks.
• Completion of New Hire Orientation and annual training requirements.

Physical Requirements:
• ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time).
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Keywords: Primary Support Professional, Individual Supported Living, ISL, Disabilities Support, Joplin, MO, Caregiver, Support Services, Home Support, Community Support

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.