[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Timely, you will: Respond to customer inquiries and provide timely resolutions to their concerns; Document and track all customer interactions and follow up as needed; Troubleshoot technical issues and provide guidance on product usage; Collaborate with other team members to improve customer experience and internal processes; Conduct training sessions for new customers on our products and services; Maintain a high level of professionalism and customer service in all interactions...Hiring Immediately >>