Job Details

Company Description

Pilot Company is a leader in the travel center industry, boasting a team of over 30,000 members and more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a premier supplier of fuel, managing one of the largest tanker fleets and providing essential services to oil operations in high-demand basins. At Pilot Company, we pride ourselves on our strong values, people-first culture, and commitment to giving back to the community. Our diverse expertise encompasses supply chain logistics, transportation, digital innovation, construction, maintenance, human resources, finance, and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our mission remains unwavering: to fuel people and keep North America mobile. We encourage all qualified applicants to apply, as we are committed to diversity and inclusiveness in the workplace.

Job Description

Join our dedicated team at Pilot! As a part of our commitment to supporting our employees, you will enjoy a competitive quarterly bonus, a schedule free of weekend work, and no on-call duties! Your work will primarily focus on ensuring the smooth operation of approximately 15 store locations near Joplin, MO, where you'll be dispatched from home and typically work 45-50+ hours weekly. Furthermore, you'll receive a company service vehicle, all necessary tools, equipment, and technology like a cellular phone/iPad and laptop.

The role involves performing installations, maintenance, and repairs of HVAC/R systems, food service equipment, plumbing, and electrical systems across various food and retail locations.

Responsibilities:

• Respond effectively to service requests; troubleshoot, diagnose, and repair in line with warranty and industry standards.
• Maintain clear communication with the service tech supervisor and store management regarding repair status.
• Complete same-day work order repair notes and communicate them to your supervisor accurately.
• Monitor and maintain truck stock to ensure all necessary parts are readily available.
• Uphold standards for service vehicle maintenance, tools, and uniforms.
• Inspect facility interiors and exteriors for safety and maintenance issues regularly.
• Conduct repairs and activities in compliance with OSHA regulations and company policies.
• Model behaviors that exemplify our company's dedication to customer and team member support.
• Ensure all activities align with governing rules, regulations, and procedures.

Qualifications:

• High school diploma or equivalent certification required.
• Valid state driver's license with a clean driving history is a must.
• A minimum of three years' experience in maintaining commercial HVAC systems is required; certification is preferred.
• Experience of three years in repairing commercial cooking or refrigeration equipment is essential.
• Fundamental knowledge of commercial plumbing and electrical systems is necessary.
• Understanding of OSHA guidelines and regulations is required.
• Basic familiarity with Building Management Systems (BMS) and Energy Management Systems (EMS) is beneficial.
• Strong problem-solving skills and analytical thinking are important.
• Excellent written and verbal communication skills are essential.
• Ability to work independently with minimal oversight.
• Intermediate math skills and the ability to read and interpret site drawings are required.
• A collaborative spirit and attention to detail are vital.
• The ability to work in congested areas during business hours is expected.
• Strong customer service skills are necessary.
• Minimal travel (less than 10%) will be required.
• Ability to climb ladders and lift/carry up to 50 pounds.
• Willingness to work outdoors in inclement weather.
• Physical ability to bend, stoop, twist, crawl, and kneel as required.

Additional Information:

• Comprehensive Medical Plan/Dental/Vision coverage.
• Flexible Spending Accounts.
• Weekly paycheck.
• 401K matching program.
• Tuition Assistance programs available.
• Adoption Assistance offered.
• Paid Time Off (PTO) provided.
• Fuel discounts available.